Privacy Policy

ShiftSnap Pro — Privacy Policy Last updated: April 2026
 
1. Introduction
ShiftSnap (‘we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By tapping “I Agree” below, you confirm that you have read, understood, and agreed to this Privacy Policy.
 
2. Information We Collect
We collect the following types of information:
• Account Information: Name, email address, and role (employee or employer) provided during registration.
• Time Tracking Data: Clock-in/out times, break durations, and shift records.
• Device Information: Device type, operating system, and anonymous user ID.
• Location Data: GPS coordinates only when GPS verification is enabled by your employer at clock-in. Never tracked in the background.
• Biometric Data: Processed entirely on your device. We never receive, store, or transmit your biometric data.
• Purchase Information: Subscription status managed through Apple App Store or Google Play. We do not handle payment card details.
 
3. How We Use Your Information
• Provide and maintain the time tracking service.
• Calculate work hours, breaks, and overtime.
• Enable employer-employee shift management.
• Process and manage your subscription.
• Send shift reminders and notifications (with your permission).
• Improve the app and fix bugs.
 
4. Data Storage & Security
• Passwords are hashed with unique salts using SHA-256 before storage.
• PINs and sensitive credentials are stored in your device’s secure enclave (iOS Keychain / Android Keystore).
• Biometric authentication is handled entirely by your device’s OS.
• Data is stored on secure, encrypted servers with access controls.
 
5. Data Sharing
We do not sell your personal information. We may share data with:
• Your employer (time tracking data, if you’re an employee using ShiftSnap through your company).
• Service providers who assist in operating the app, bound by confidentiality agreements.
• Law enforcement if required by applicable law.
 
6. Third-Party Services
• Supabase for authentication and data storage.
• RevenueCat for subscription management.
• Apple App Store / Google Play for payment processing.
7. Your Rights
• Access, update, or delete your account information at any time.
• Opt out of notifications through your device settings.
• Request a copy of your data by contacting us.
• Delete your account and all associated data by contacting our support team.
 

8. Age Requirement

ShiftSnap is a workplace app designed for users who have reached the minimum legal working age in their jurisdiction. The minimum age to use ShiftSnap is 16 years old. Users are required to confirm they meet this requirement before accessing the app. If we are notified that a user is below the legal working age in their jurisdiction, we will delete their account and all associated data upon verification.

9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at support@shiftsnappro.com.